Vyrtex Frequently Asked Questions

Do Vyrtex paddles have a warranty:

Absolutely! All Vyrtex high-performance paddles are backed by our limited lifetime warranty. We are dedicated to ensuring your confidence in every purchase by fully supporting the quality of our products. Learn more about our warranty here.

How do I place an order?

Browse our website, add items to your cart, and proceed to checkout. Enter your shipping and payment details to complete the purchase.

Can I modify or cancel my order?

Orders enter processing quickly, so we cannot modify or cancel once shipped. Please review your order before completing the purchase.

What payment methods do you accept?

We accept Visa, Mastercard, Shop Pay, and PayPal for secure transactions.

How can I track my order?

You'll receive a confirmation email with a tracking number once your order ships.

What is your return policy?

You can return items within 30 days of receipt. This is extended for some products so please review the individual details on each product. Also, please review our return policy for details.

Do you ship internationally?

We currently ship only within the United States-Shipping policy. We do plan to extend to ship internationally in the near future.

How do I contact customer support?

Email us atsales@vyrtexpickleball.com for assistance.

Are your products eco-friendly?

We are committed to sustainability, minimizing waste, and sourcing responsibly.

How can I stay updated on new products and promotions?

Subscribe to our newsletter via our website for updates.

How long can I expect a Pickleball paddle to last?

The lifespan of a Pickleball paddle varies based on usage frequency, playing style, and how well it's cared for. Generally, a paddle can last anywhere from two to five years. For optimal performance, many players choose to replace their paddle every two to three years. Regular maintenance and proper storage can help extend the life of your paddle.